A quick honest note: we service LPI spas that are out of warranty. In-warranty repairs must go through the manufacturer’s factory warranty process — call us and we’ll help you figure out which situation you’re in.
LPI builds a good hot tub — and like every good hot tub, it eventually needs a technician. We’re not a LPI dealer, and that’s exactly why we’ll work on yours: no dealer territory rules, no “we only service what we sold” policy. If your dealer closed, you bought the spa used, moved into a house that came with one, or you just can’t get a call back — we service LPI hot tubs across Minnesota, diagnostic-first, with the goal of fixing it in one trip.
A note for Tuff Spas owners: these were sold at the Minnesota State Fair for years, so there are plenty in the wild around the metro — and once they’re out of warranty, we’re the ones who work on them.
LPI Brands We Cover
This page covers the whole family:
Catalina Spas
Dr. Wellness
Hudson Bay Spas
Tuff Spas
Whisper Spas
Plug & Power
What Usually Goes Wrong on a LPI
Our technicians see the same handful of issues on LPI hot tubs, year after year:
Heaters — no heat, slow heat, or a heater tripping the GFCI.
Circulation pumps — the small pump that runs constantly is often the first to wear out.
Jet pumps — humming, leaking seals, or dead speeds.
Flow codes — FLO-type errors pointing at sensors, pumps, or a dirty filter.
Whatever the symptom, the approach is the same: a Senior Technician runs a Diagnostic Service Call (typically starting at $220 depending on your location) to identify the root cause first — because a guessed-at repair costs you twice. In many cases we complete the fix the same visit.
LPI Parts, Manuals & Water Care
We stock common repair parts, and our parts site ships everything else: browse parts at EzHotTubParts.com, or start at the Hot Tub Owners Manuals & Parts Books page — and if you’re not sure what part your LPI uses, the Ask EZ form there takes your serial number and photos and points you at the right part the first time. Water chemistry questions? Free professional water testing at our Apple Valley showroom.
Where We Service LPI Hot Tubs
Our primary service area covers Dakota and Scott Counties and roughly a 2-hour radius from Apple Valley — the Twin Cities metro, St. Cloud corridor, and the surrounding communities on our service page. Diagnostic-first pricing is zone-based; call or text 763-200-7727 for an honest timeline and quote for your town.
When Repair Stops Making Sense
Most LPI hot tubs are worth fixing. But if the estimate starts approaching replacement territory — an aging shell, multiple failing components, a heater and a pump in the same season — we’ll say so plainly, and show you what a trade toward a new or refurbished spa looks like instead. No pressure either way; we’d rather be your service company for ten years than oversell you today.
LPI Hot Tub Service in Minnesota – Frequently Asked Questions
Yes — that’s the point. We service most makes and models, not just what we sell. LPI owners whose dealer closed, moved, or won’t return calls are some of our most common service customers. Diagnostic-first, across our Minnesota service area.
The usual suspects are the heater, circulation pump, or a flow sensor — and on older LPI spas, circuit boards and topside controls. Try a clean filter first; if the problem persists, a Diagnostic Service Call finds the root cause instead of guessing at parts.
We start with a Diagnostic Service Call — typically starting at $220 depending on your location — so a Senior Technician can identify the root cause instead of guessing at parts. Many repairs are completed the same trip, and you’ll get a straight answer on repair cost versus replacement value before any work happens.
Our sister site EzHotTubParts.com ships parts, filters, and water care to all 50 states — and the Owners Manuals & Parts Books page has an Ask EZ form: send your serial number and photos and get the right part identified the first time.
Depends on age, shell condition, and what’s failing. A single pump or sensor on a 10-year-old spa? Usually worth it. Multiple major components on a 20-year-old shell? We’ll show you the math honestly — including what a refurbished spa or trade toward new looks like. One of our best service customers started as a repair call and drove home a new spa.
Call or text 763-200-7727 with your model and symptoms — we’ll tell you honestly whether it’s a filter clean, a service trip, or a conversation about what’s next.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
